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Customer Service Representative

2 months ago

Middle River, United States The Panther Group Full time
Customer Service Representative Job Description

The Panther Group is seeking a highly motivated and experienced Customer Service Representative to join our team in Middle River, MD. This is a long-term remote contract opportunity with a well-known client.

Job Duties:
  • Answering inbound calls and providing exceptional customer service
  • Performing account maintenance and resolving issues with upset customers
  • Entering data into our system
Requirements:
  • 2+ years of high-volume call center experience
  • Proficient in Microsoft Office and able to type 30 WPM
  • Reliable transportation for training
  • Ability to pass a background check and drug screen
Benefits:
  • 401(k) plan
  • Dental, health, and vision insurance
Work Schedule:
  • 8-hour shift
  • Every other Saturday from 8am-2pm
Location:
  • Middle River, MD