Automotive Body Shop Operations Leader
1 day ago
YES Chevrolet & YES Ford are leading names in the automotive industry, committed to delivering exceptional customer experiences and offering a wide range of high-quality vehicles. We pride ourselves on our friendly, knowledgeable staff and dedication to helping our customers find the perfect vehicle for their needs.
Key Responsibilities:- Team Management: Hire, train, and supervise body shop personnel, fostering a positive and productive work environment.
- Quality Control: Ensure all repairs meet industry standards and customer expectations, conducting regular inspections and audits.
- Customer Service: Respond promptly and professionally to customer inquiries and concerns, ensuring a high level of customer satisfaction.
- Workflow Management: Coordinate and schedule repair work to optimize efficiency and productivity, monitoring work progress and adjusting as needed.
- Inventory Control: Manage inventory of parts and supplies, ensuring timely ordering and accurate record-keeping.
- Financial Oversight: Monitor and control expenses, prepare and manage budgets, and analyze financial performance to implement strategies to improve profitability.
- Compliance: Ensure all work follows safety regulations and industry standards, maintaining up-to-date knowledge of laws and best practices.
- Continuous Improvement: Identify opportunities for process improvement, implementing best practices and innovative solutions to enhance operations.
You must have:
- A high school diploma or equivalent.
- A minimum of 5 years of experience in an auto body shop, with at least 2 years in a managerial role.
- Strong knowledge of auto body repair techniques and materials.
- Excellent leadership and team-building skills.
- Superior customer service and communication skills.
- Proficiency with repair shop management software and basic computer skills.
- Strong organizational and problem-solving abilities.
- A valid driver's license and clean driving record.
You will stand out if you have:
- Advanced technical training or certifications.
- The ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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