Front Office Manager

4 weeks ago


Sacramento, California, United States AppleOne Employment Services Full time

Job Title: Front Office Manager

Location: Sacramento, CA

Salary: $66,000 annually

We are seeking a seasoned hospitality professional to lead our front office team at a prestigious hotel in Sacramento, CA. As a Front Office Manager, you will oversee the daily operations, ensuring smooth and efficient guest check-in/check-out processes.

Key Responsibilities:

  • Lead and train front desk staff to deliver exceptional customer service and maintain high standards of professionalism.
  • Manage guest relations, addressing concerns, inquiries, and complaints to ensure a positive experience.
  • Coordinate with other hotel departments to ensure seamless operations and guest satisfaction.
  • Monitor and manage front office financials, including daily reports, room revenue, and budgeting.
  • Implement strategies to optimize guest satisfaction, boost occupancy, and enhance operational efficiency.

Qualifications:

  • Minimum of 3-5 years of experience in a front office management role, preferably in the hospitality industry.
  • Strong leadership and team management skills with the ability to motivate and guide staff.
  • Excellent communication, problem-solving, and organizational abilities.
  • Familiarity with front office systems, reservations software, and Microsoft Office Suite.
  • Exceptional guest service skills and a passion for hospitality.

Benefits:

  • Competitive annual salary of $66,000.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off (PTO) and holiday pay.
  • Employee discounts on hotel stays and amenities.
  • Opportunities for growth and career advancement in a dynamic hotel environment.

Apply today and become a key player in delivering memorable guest experiences at our hotel


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