Multilingual Front Desk Coordinator

3 weeks ago


Sacramento, California, United States Wilshire Law Firm Full time
Front Desk Receptionist

At Wilshire Law Firm, we are seeking a highly skilled and bilingual Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service to our clients, visitors, and guests.

Key Responsibilities:
  • Greet clients, visitors, and guests, and provide direction and information as needed.
  • Determine the purpose of each person's visit and direct or escort them to the appropriate location.
  • Answer phone calls and direct them to the relevant staff member.
  • Take messages and schedule appointments.
  • Receive and distribute mail, documents, packages, and courier deliveries.
  • Perform administrative and clerical tasks, including basic filing and recordkeeping.

Requirements:
  • Excellent verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Basic understanding of administrative and clerical procedures and systems.
  • Proficient with Microsoft Office Suite or related software.
  • Must be bilingual in Spanish.
  • High school diploma or equivalent required.

Benefits:
  • Competitive hourly rate of $21-$28.
  • Paid time off and paid holidays.
  • Opportunities for growth and advancement.
  • Team outings and sponsored events.
  • Referral bonus program.
  • Firm-paid medical HMO with affordable HMO and PPO upgrades.
  • Low-cost dental and vision plans.
  • Paid life and AD&D insurance.
  • 401(k) plan.
  • FSA (Flexible Spending Account).
  • EAP (Employee Assistance Program).
  • Pet insurance.


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