Heavy Equipment Sales Representative
5 days ago
Ritchie Bros. is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks, and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry.
The estimated salary range for this role is between $35,000 and $45,000 per year, depending on experience and qualifications.
We are currently seeking a Part Time Customer Service Representative to join our team at our Longmont, Colorado site. As a Customer Service Representative, you will be responsible for registering bidders, answering inquiries, processing payments, and other sale-related activities.
Key responsibilities include:
- Process bidder payments
- Provide customers with information regarding fee structures and methods of payment
- Provide step-by-step information on how to register online as well as how to direct customers to our auxiliary platforms and services
- Provide additional support for our Key Room
- Maintain confidentiality of all information
- Ensure that superior customer service is delivered always to all customers
- File, photocopy as required
- Comfortable with Word/Excel
- Provide additional administrative support as needed by different departments
- Answer phones/customer courtesy calls post-sale
Qualifications include:
- Previous work experience where you worked in-person with customers
- Experience using computers and able to learn to use new technology and software
- Excellent keyboarding skills for data entry
- A commitment to providing outstanding customer service
- Able to work well and maintain a positive attitude in high-pressure situations
- Organized, detail-oriented, and able to multi-task in a fast-paced environment
- A friendly, outgoing, patient personality
- You thrive working as part of a team, pitching in wherever you're needed most
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