Industrial Mechanic Professional
5 days ago
Wolter, Inc. is a leading provider of innovative solutions for moving, storing, and powering the world more efficiently. Our team is dedicated to delivering exceptional service and support to our customers.
Job Summary
We are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for repairing and maintaining powered industrial equipment at customer locations. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a commitment to customer satisfaction.
Key Responsibilities
- Repair and maintain powered industrial equipment at customer locations.
- Collaborate with road lead technicians to ensure effective communication on technical challenges or unusual service problems.
- Attend regular training classes to stay up-to-date on new products and refresh knowledge on less encountered ones.
- Submit daily paperwork promptly, including timecards and maintenance reports with customer signatures.
- Maintain open communication with dispatchers and the service office, updating them on job status and availability for new assignments.
- Identify jobs that should be sent to our shop for repair, providing valuable recommendations based on complexity or safety reasons.
- Develop and nurture relationships with territory sales representatives, keeping them informed of potential sales opportunities.
Required Skills and Qualifications
To be successful in this role, you must have:
- Very good skills in repairing powered industrial equipment.
- Strong customer orientation with excellent communication skills (written and verbal).
- Time management expertise to handle multiple priorities.
- Basic computer proficiency and familiarity with laptop fundamentals.
- Ownership of necessary tools for repairs, per our recommended tool list.
- Valid driver's license and a good driving record.
- Certification to operate material handling equipment.
- Commitment to the company's vision and mission.
Benefits
At Wolter, Inc., we offer a comprehensive benefits package, including:
- Competitive salary ($60,000 - $80,000 annually) based on experience.
- A wide range of health insurance options for you and your family.
- Pet insurance to ensure the well-being of your beloved pets.
- Life insurance to provide financial security for you and your loved ones.
- A generous paid time off policy to achieve a healthy work-life balance.
- Continuous learning opportunities to enhance your skills and knowledge.
- A 401(k) retirement savings plan to secure your future.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you
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