Full-time Customer Service Representative

3 weeks ago


Olathe, Kansas, United States D.H. Pace Company, Inc. Full time
Job Responsibilities

We are looking for a dedicated and results-driven Full-time Customer Service Representative to join our team. The successful candidate will be responsible for:

  • Triage incoming calls from customers, understanding their needs and scheduling appropriate service.
  • Promoting all products and services.
  • Gathering information from customers to ensure accuracy for our technicians.
  • Entering detailed information in service tickets to match qualified technicians with customer needs.
  • Representing the company professionally with good customer service and verbal communication skills.
  • Maintaining a positive attitude towards customers, regardless of circumstances.

This role requires excellent verbal and written communication skills, proficiency with technical applications, and the ability to work in a fast-paced environment.

Estimated Salary: $45,000 - $60,000 per year, based on experience.



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