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Case Manager Supervisor

2 months ago

Fort Myers, Florida, United States Lutheran Services Florida Full time
Job Title: Case Manager Supervisor

Lutheran Services Florida (LSF) is seeking a highly skilled and experienced Case Manager Supervisor to join our team. As a Case Manager Supervisor, you will be responsible for supervising and monitoring the work of an assigned group of workers under your direct supervision.

Key Responsibilities:
  • Develop and implement performance standards and job duty expectations with workers
  • Communicate worker compliance with expectations on a regular basis
  • Review each case in the unit caseload on a quarterly basis, including a one-on-one discussion with the assigned case manager
  • Monitor and direct the day-to-day work of case managers, including completion of home visits, tracking tools, court documentation, and case documentation
  • Attend ESI staffing's, review incoming cases, and determine how best to assign new cases within the unit
  • Review and assist with complex cases, provide guidance and support
  • Identify performance needs of case managers and develop plans for performance improvement
  • Provide guidance to case managers and other staff through coaching, motivating, training, and staff development activities
Requirements:
  • Bachelor's degree in a human services field
  • Child Protection Certificate
  • 5-7 years of experience as a certified child welfare case manager in the Florida Dependency system, or equivalent work experience
  • Minimum of 2 years supervisory experience
  • Knowledge of theories and practice of child protection, social work, and family assessments
  • Knowledge of professional ethics related to child protection and counseling
  • Knowledge of physical and behavioral indicators of abuse and neglect
  • Knowledge of effective management skills
  • Knowledge of interviewing techniques
  • Knowledge of court procedures and legal requirements
  • Knowledge of methods of collecting, organizing, and analyzing data
  • Knowledge of supervision techniques
Why Work for LSF?

LSF offers a wide range of programs across the state of Florida, serving diverse populations in need. As a staff member, you will become part of a mission-driven community that transforms lives. You will find growth opportunities as you explore areas of interest within the organization. Our benefits package includes medical, dental, and vision coverage, Teladoc, employee assistance program, employer-paid life insurance, 13 paid holidays, generous PTO policy, 403(b) retirement plan, tuition reimbursement, and more.

Lutheran Services Florida is proud to be an equal opportunity employer, embracing diversity, equity, and inclusion in all business practices.