Records Technician, Admissions and Records Specialist

4 weeks ago


Temple, Texas, United States Temple College Full time
Job Title: Records Technician, Admissions and Records

Job Summary: We are seeking a highly organized and detail-oriented Records Technician to join our Admissions and Records team at Temple College. As a Records Technician, you will be responsible for maintaining accurate and up-to-date student records, providing exceptional customer service, and supporting the enrollment process.

Key Responsibilities:

  • Manage and maintain accurate and up-to-date student records, including testing, transcripts, and credit articulation.
  • Provide prompt and friendly customer service to students, faculty, staff, and the public.
  • Process document requests, create photo IDs and badges, and review and assess applications and reapplications.
  • Assist other departments and campus locations with questions and processes related to admissions, records, registration, and graduation.
  • Audit student files per state regulations and retention schedule.
  • Participate in all Graduation ceremonies at all locations, including working evenings and weekends.
  • Enter and end staff/dependent tuition waivers.
  • Assist with both beginning and end-of-term duties to complete all student processes.
  • Train and cross-train staff and student workers.
  • Maintain student confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Update and maintain Colleague system regarding both credit and noncredit coursework.
  • Process graduation applications and complete graduation processes.
  • Assist in developing and implementing enrollment processes and procedures.
  • Assist students in assessing academic skills and interpret student placement testing.
  • Perform general office tasks, including receiving, sorting, and distributing mail, filing, scanning documents, and ordering supplies.
  • Participate in Open House events, Recruitment events, Financial Aid goal events, campus tours, transfer fairs, and Dual Credit recruitment events on main and satellite campuses.
  • Represent the institution to prospective students, staff, and the general public with the highest degree of professionalism through an array of outreach programs and campus activities, transfer fairs, and other events.
  • Assist Testing department in proctoring/facilitating testing events both on and off campus.
  • Assist Retention department with Zero Week Events.
  • Participate in professional development opportunities.
  • Assist with registering health science students as needed.
  • Perform other duties as assigned.

Requirements:

  • High School Diploma/GED Equivalency and four (4) years directly related experience, or one-year college and three (3) years directly related experience, or Associates Degree and two (2) years directly related experience.
  • Experience with Ellucian Colleague software.
  • Possess, or be able to obtain, a Valid Texas Driver License.

Working Conditions:

  • Work is normally performed in an office setting.
  • Duties will require travel in personal or school-owned vehicles.

Work Schedule:

  • Monday-Thursday: 8 am to 6 pm.
  • Friday: 8 am to 12 pm.
  • Summer hours: Monday-Thursday: 7:30 am to 6 pm with a half-hour lunch break.
  • Evening and weekend work will be required.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

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