Service Team Associate

2 weeks ago


Everett, Washington, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team to drive sales and customer engagement.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas.
  • Support the sales floor team, assisting with sales, inventory management, and visual merchandising.
  • Participate in visual merchandising and store displays to drive sales and customer engagement.
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
  • Perform other duties as assigned by management, including opening and closing procedures, cash handling, and customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Strong communication and interpersonal skills.
What We Offer
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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