Public Safety Call Taker

4 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Job Summary:

As a Public Safety Call Taker, you will be responsible for operating a computer terminal, a multi-line telephone, including 9-1-1, or a switchboard, while maintaining written logs, records, and computer-aided dispatch systems. You will receive, coordinate, and disseminate critical information from various sources. Your duties will include performing vehicle registration, driver's license, stolen vehicle, and wanted person checks by accessing the criminal justice system. You will also perform related duties as assigned.

Key Responsibilities:

  • Operate computer terminal, multi-line telephone, and switchboard
  • Maintain written logs, records, and computer-aided dispatch systems
  • Receive, coordinate, and disseminate critical information
  • Perform vehicle registration, driver's license, stolen vehicle, and wanted person checks
  • Perform related duties as assigned

Working Conditions:

This is a 24-hour/7-day emergency dispatcher center operation setting. You will work in a confined area with limited mobility and may be required to sit for extended periods with limited or no breaks.

Requirements:

  • High School Diploma or GED
  • Ability to type a minimum of 40 words per minute
  • ACJIS Terminal Operator Certification within six months of hire and maintenance throughout the assignment
  • Ability to type a minimum of 40 words per minute or equivalent keystrokes in CAD and/or other computer programs

Benefits:

The Arizona Department of Public Safety offers a comprehensive benefits package to benefit-eligible employees, including accrued vacation pay, sick days, 10 paid holidays per year, deferred compensation plan, top-ranked retirement plans, and more.



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