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Operational Risk and Compliance Analyst

2 months ago

Draper, Utah, United States Optum Full time
Job Overview

At Optum, we are a worldwide organization dedicated to enhancing healthcare through innovative technology, impacting millions of lives positively. Joining our team means contributing to improved health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources to support their well-being. Our culture emphasizes diversity and inclusion, with talented colleagues, extensive benefits, and opportunities for career advancement. Together, we can make a significant difference in the communities we serve as we strive to promote health equity globally.

As part of the Optum division within UnitedHealth Group, your contributions will empower individuals, partners, and providers with the necessary tools and insights to achieve optimal health. UnitedHealthcare provides a comprehensive range of health benefits, facilitating affordable coverage, simplifying healthcare experiences, and ensuring access to high-quality care.

In this role, reporting to the Senior Manager of Operational Risk, the Operational Risk & Vendor Analyst will play a crucial part in the Second Line of Defense risk management framework, adhering to U.S. regulations, banking policies, and industry standards.

Key Responsibilities:

  • Support the management of the Risk and Control Self-Assessment (RCSA) Program by collaborating with first and second-line teams to identify and evaluate risks.
  • Engage with various departments to develop process diagrams for each function, identifying key operational risks and mitigation strategies.
  • Create reports for internal stakeholders and governance committees on a regular and ad-hoc basis.
  • Assist in gathering Key Performance Indicators (KPIs) related to operational risks.
  • Ensure the integrity of data reported through RCSAs and KPIs, aligning with established taxonomies (e.g., process, control, risk).
  • Facilitate the quarterly RCSA review and challenge process.
  • Contribute to special projects aimed at enhancing the Operational Risk Management Framework.
  • Evaluate new business initiatives and acquisitions to assess their impact on the operational risk profile.
  • Maintain comprehensive risk mapping of operational processes and system assessments, including change management evaluations.
  • Collaborate with first-line teams to develop daily risk management metrics that quantify exposure to various operational risks.
  • Assist in the development of a robust Vendor Risk framework and conduct annual vendor risk assessments.
  • Implement a structured approach to evaluate potential vendors and service providers.
  • Analyze collected data to assess the overall risk profile of third parties.
  • Report on vendor risk across multiple dimensions (e.g., information security, financial, geographic).
  • Coordinate Vendor Risk Assessments in collaboration with subject matter experts and vendor managers.

Your performance will be recognized and rewarded in an environment that challenges you while providing clear guidance on success and opportunities for professional growth.

Qualifications:

  • Minimum of 3 years of relevant experience in risk management or vendor management.
  • At least 3 years of foundational experience in enterprise operational risk management.
  • 3+ years of experience with second-line frameworks related to operational or vendor risk management.
  • Willingness to work on-site as required.

Preferred Qualifications:

  • Bachelor's degree or 5+ years of experience in operational risk management or vendor risk management.
  • 3+ years of experience in assessing vendor/third-party risks during onboarding processes.
  • 2+ years of experience with eGRC Archer.
  • Experience in developing materials and reports for senior management and executive committees.
  • Strong understanding of risk management policies and best practices (certifications preferred).
  • Proven skills in relationship management, including engaging stakeholders, customers, and vendors.

At UnitedHealth Group, our mission is to enhance health outcomes for all individuals. We are committed to addressing health disparities and improving access to equitable care, reflecting our core values and priorities.

We are an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace, and candidates are required to pass a drug test prior to employment.