Customer Service Representative

5 days ago


Kew Gardens, New York, United States Citigroup Inc Full time

At Citigroup Inc., we're looking for a talented Customer Service Representative to join our team. This part-time role is responsible for delivering exceptional customer service and supporting the execution of branch activities.

The ideal candidate will have previous relevant experience, demonstrated sales and customer service skills, money handling experience, and effective problem-solving and communication skills.

We offer a competitive salary of $20.00 - $24.98 per hour, depending on location and experience. In addition to salary, Citigroup Inc. provides benefits such as medical, dental & vision coverage, 401(k), life, accident, and disability insurance, and wellness programs.

Key Responsibilities:

  • Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
  • Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
  • Identify referral opportunities for new products and services based on clients' financial goals
  • Educate clients on digital and self-service opportunities offered by Citi
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets


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