Field Operations Manager

2 weeks ago


Springdale, Arkansas, United States Superior Fence & Rail of Arkansas Full time
Job Overview

We are seeking a highly skilled and experienced Field Operations Leader to oversee the day-to-day activities of our installation teams. As a key member of our operations team, you will be responsible for ensuring the efficient and effective execution of installation projects, while maintaining high levels of customer satisfaction.

Key Responsibilities
  • Supervise installation teams to ensure timely and accurate completion of projects
  • Manage daily operations, including assigning tasks, providing guidance, and supervising crews
  • Ensure safety and compliance by enforcing safety protocols and operating equipment and tools properly
  • Conduct weekly install meetings to review operations, share important information, and maintain a continuous install pipeline
  • Maintain quality standards by delivering high-quality installations and addressing any warranty or repair issues
  • Oversee installer schedules and pay, ensuring fair compensation while maintaining cost-effectiveness
  • Develop expertise in product, technical, and industry processes, and continuously seek ways to improve operations
  • Communicate professionally with customers to ensure their satisfaction with each job and address any concerns promptly
  • Use Fence360 software to keep project statuses and relevant information up-to-date
  • Support recruitment and coaching by assisting with recruiting new installers, providing coaching, and ensuring the team maintains high standards of performance
Requirements
  • At least 3 years of experience in field operations, construction, or team management, preferably in an installation or construction setting
  • Natural leadership skills with strong supervisory abilities to motivate, coach, and guide teams to success
  • Customer-focused with excellent communication and problem-solving skills
  • Detail-oriented with strong organizational skills to manage multiple tasks, schedules, and priorities effectively
  • Familiarity with installation processes, equipment operation, and industry best practices
  • Comfortable working outdoors, operating machinery, and overseeing various weather conditions
What We Offer
  • Competitive salary with annual reviews for cost-of-living increases
  • Career growth opportunities within a fast-expanding company committed to promoting from within
  • Great team environment with a supportive and collaborative culture
  • Benefits package including health insurance, paid time off, and more
  • Work-life balance with Monday through Friday hours and flexible hours depending on duties


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