Current jobs related to Customer Service Manager - San Antonio, Texas - USAA
-
Customer Service Operations Manager
2 weeks ago
San Antonio, Texas, United States GetixHealth Full timeAt GetixHealth, we are seeking a highly skilled and experienced Customer Service Operations Manager to join our team. This is a full-time position based in the United States, and the salary range for this role is $65,000 - $85,000 per year, depending on experience. The Customer Service Operations Manager will play a crucial role in ensuring the success of...
-
Bilingual Customer Service Representative
3 weeks ago
San Antonio, Texas, United States Elmer's Home Service Full timeJob Title: Bilingual (Spanish) Customer Service RepresentativeElmer's Home Service is seeking a highly skilled and customer-focused Bilingual (Spanish) Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish-speaking clients, ensuring their needs...
-
San Antonio, Texas, United States Frost Bank Full timeJob OverviewWe're seeking a highly skilled Treasury Management Customer Service Representative to join our team at Frost Bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their technical inquiries and resolving issues related to our Treasury Management Services.Key...
-
Customer Service Project Management Lead
3 weeks ago
San Antonio, Texas, United States ApTask Full timeThe Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more.Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological...
-
San Antonio, Texas, United States Frost Bank Full timeJob OverviewAt Frost Bank, we're seeking a skilled Treasury Management Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, addressing their technical support needs, and building strong relationships with our clients.Key Responsibilities:Use...
-
Customer Service Lead
3 weeks ago
San Antonio, Texas, United States Burlington Full timeCustomer Service Lead Role at BurlingtonAs a Customer Service Lead at Burlington, you will be responsible for: Directing cashier coverage and customer flow at the front of lines to ensure efficient service. Assisting the management team in communicating promotions and company updates to customers. Monitoring and validating returns, exchanges, check...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Dalkia US Full timeJob Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients by responding to inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, email, live chat, or in person, addressing questions about service...
-
Customer Service Coordinator
4 weeks ago
San Antonio, Texas, United States Concentric Full timeJob SummaryThe Customer Service Representative plays a vital role in ensuring seamless customer and technician experiences. This position provides specialized assistance to customers, handling a variety of requests, including demo requests, pricing-related projects, service requests, and other activities that support sales associates and service management...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Dalkia US Full timeJob Title: Customer Service RepresentativeAt Dalkia US, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Aarons Full timeCustomer Service RepresentativeKey Responsibilities:Provide exceptional customer service to Aarons customers, ensuring their satisfaction with our products and services.Coach customers on the benefits of timely lease agreement renewals and assist them in making informed decisions.Work closely with the Customer Account Manager to achieve daily, weekly, and...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Tri-Starr Talent Full timeJob SummaryTri-Starr Talent is seeking a highly skilled Customer Service Representative to manage customer communication, assist with order processing, and collaborate with Sales management to ensure smooth operations across departments.Key Responsibilities:Manage inbound communications from agents, distributors, and customersProcess order fulfillments,...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States ApTask Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at ApTask. As a key member of our workforce solutions and talent acquisition services, you will be responsible for providing exceptional customer service to our clients and their customers.Key ResponsibilitiesFacilitate customer interactions through inbound and...
-
Customer Service Superintendent
4 weeks ago
San Antonio, Texas, United States Rausch Coleman Homes Full timeCustomer Service SuperintendentRausch Coleman Homes is a top 25 homebuilder and one of the largest private builders in the United States. We're committed to excellence in all aspects of homebuilding, and we're looking for a skilled Customer Service Superintendent to join our team.Job SummaryThe Customer Service Superintendent will manage the field activities...
-
Customer Service Supervisor
4 weeks ago
San Antonio, Texas, United States GetixHealth Full timeCustomer Service SupervisorThe Customer Service Supervisor plays a pivotal role in ensuring the success of the customer service department and the company as a whole. They work closely with representatives and supporting staff to guarantee that every aspect of the process is functioning optimally. They communicate directly with clients as well as upper...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States Incora Full timeOur StoryAt Incora, we're on a mission to reduce complexity and increase reliability in the supply chain. We're seeking a talented Customer Service Representative to join our team and help us achieve this goal.About the RoleThis is a unique opportunity to work with a leading global provider of innovative supply chain solutions. As a Customer Service...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States ApTask Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at ApTask. As a key member of our workforce solutions and talent acquisition services, you will play a critical role in shaping the future of work.Key ResponsibilitiesFacilitate customer interactions through inbound and outbound calls, emails,...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States Mariner Finance Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager. In this role, you will be responsible for promoting branch operations by providing exceptional customer service and meeting or exceeding individual sales and delinquency targets.Key ResponsibilitiesProcess credit loan applications and...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States PNC Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PNC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, accurately performing high-volume customer banking transactions, and educating customers on innovative technology and banking product referral...
-
Customer Service Representative
3 weeks ago
San Antonio, Texas, United States MILLENNIUMSOFT Full timeJob Title: Customer Service RepresentativeLocation: RemoteDuration: 12 Months ContractTotal Hours/week: 40.00Job Description:We are seeking a highly skilled and multilingual Customer Service Representative to join our team at MillenniumSoft. As a key member of our customer support team, you will be responsible for providing exceptional customer service to...
-
Customer Service Representative
4 weeks ago
San Antonio, Texas, United States C.H. Guenther & Son Full timeJob Title: Customer Service RepresentativeAt C.H. Guenther & Son, we prioritize customer satisfaction. The Customer Service Representative is responsible for interacting with customers on behalf of the company, providing an exceptional experience. This role involves managing customer accounts and serving as a liaison to resolve issues efficiently.Duties and...
Customer Service Manager
2 months ago
We are seeking a highly skilled and experienced professional to lead our Dispute Operations team at USAA. As a Manager, Bank Dispute Operations, you will play a critical role in protecting the financial interests of our members by conducting investigations, analyzing disputes, and processing transactions in accordance with regulatory requirements.
Key Responsibilities- Lead and Manage Teams: Directly supervise teams responsible for dispute resolution, ensuring they have the necessary resources and support to achieve their goals.
- Compliance and Risk Management: Maintain knowledge of relevant regulatory environments to ensure compliance across the area of responsibility, identifying and mitigating risks associated with business activities.
- Operational Efficiency: Supervise dispute processes, identify opportunities for improvement, and implement solutions to optimize operational effectiveness and performance standards.
- Communication and Collaboration: Foster collaboration across multiple teams and functions, providing required documentation to internal and external audit and regulatory examination teams as requested.
- Performance Management: Develop and execute operational scorecards to monitor and achieve compliance and production goals for the Dispute Operations team, build and manage a hard-working team of professionals by staffing, training, coaching, and developing and managing performance.
- Education and Experience: Bachelor's degree or 4 years of related experience in bank operations, including program/project management, process improvement, or business analysis.
- Leadership Experience: 2 years of direct team lead or management experience providing coaching, development, and/or leadership in a team-oriented environment.
- Regulatory Knowledge: Demonstrated understanding of applicable state and federal regulations, as they relate to disputed transactions, including knowledge of federal laws and regulations.
- Leadership Skills: Strong leadership, influential, and communication skills, with experience managing staff within a highly complex, detail-oriented, and fast-paced environment.
USAA offers a competitive compensation package, including a salary range of $81,770-$147,190, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance. We also offer best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.
