Enterprise IT Administrator

2 weeks ago


Springfield, Virginia, United States Innovative Data Solutions LLC Full time
Job Summary

We are seeking a highly skilled Enterprise IT Administrator to support our IC customer at Fort Belvoir in Springfield, VA. This position requires a current/active TS/SCI + CI polygraph.

Key Responsibilities

As an Enterprise IT Administrator, you will be responsible for:

  • Troubleshooting application functionality, crash, and performance issues on Windows and Linux workstations.
  • Investigating user performance and collaborating with external teams to improve user experience.
  • Providing remote end-user desktop support and assisting customers with Tier 2 incident resolution for Linux and Windows applications.
  • Identifying, analyzing, and resolving system incidents with both short-term workarounds and long-term solutions.
  • Responding to escalated service desk/team requests and providing initial triage, response, and notifications for incidents.
Required Skills

The ideal candidate will possess:

  • Active Directory Administration expertise.
  • Proficiency in DNS, DHCP, DFS, and LDAP.
  • Experience with Windows 10, Server 2012, and Server 2016.
  • Application troubleshooting skills for Outlook, Excel, Word, JAVA, and Internet Explorer.
  • Linux Operating System knowledge.
  • Understanding of ServiceNow, NETS, or other ticketing processes.
Desired Skills

The following skills are highly desirable:

  • Microsoft System Center Configuration Manager.
  • PowerShell.
  • Virtualization Environments (VMware, Citrix).
  • Profile management utilizing the VMware User Experience Management (UEM) tool.
  • Microsoft Exchange.
  • Telephone/Video support.
  • Networking.
Education and Qualifications

The successful candidate will possess:

  • A Bachelor's Degree and 5+ years of experience or an equivalent combination of education and experience.
  • An active TS/SCI clearance and a CI polygraph.
Benefits and Perks

We offer a competitive salary, 401K plan with 4% company match, and referral bonuses up to $10,000.

100% company-paid benefits, including Cigna OAP $0 deductible Medical plan for employee + family, Vision and Dental plan for employee + family, Short Term Disability for employee, Long Term Disability for employee, and Life Insurance for employee.

A flexible Paid Time Off Policy, including 180 hours (minimum) per year of PTO with additional time at manager discretion, 10+ Company Holidays per year, 6 weeks paid maternity and paternity leave, and a flexible work environment to accommodate commuting, family, and personal schedules.

Company-sponsored training and certifications, no questions asked professional/business/technical book reimbursement, and company-paid training and conference attendance and travel expenses.

Company Overview

Innovative Data Solutions LLC is a small business specializing in engineering and supporting mission-critical IT infrastructure for the US Government Intelligence, Defense, and Homeland Security communities.

We are a company of technology enthusiasts who thrive on exceeding expectations. We specialize in Hybrid Cloud Infrastructure, Enterprise Storage, High Performance Computing, Cybersecurity, and Data Analytics. Our engineers are based in Washington, DC, and St. Louis, MO, and are experienced working with US Government installations across the US, Europe, and Asia.



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