Contact Center Director
4 weeks ago
CNTCTR East Mil is seeking a dedicated Contact Center Team Manager to oversee the daily operations of our contact center. This is an exciting opportunity for a motivated professional to join our team and contribute to our mission of delivering exceptional patient care and experience.
Key Performance Indicators (KPIs)- Call abandonment rate: < 5%.
- First call resolution (FCR): > 80%.
- Average handle time (AHT): < 3 minutes.
- Bachelor's degree and/or 1+ year of contact center management experience.
- Proven ability to analyze complex data sets and develop actionable insights.
- Strong communication and interpersonal skills, with a focus on building strong relationships with patients, guests, and colleagues.
Compensation: $70,000 - $90,000 per year, depending on experience.
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Preschool Program Director
1 day ago
Owings Mills, Maryland, United States Blastoff Learning Center Full timeProgram OverviewWe invite applications from qualified individuals to lead our preschool program as a Preschool Program Director. As a key member of our team, you will be responsible for designing and implementing educational programs for preschoolers.Main Objectives:To provide a high-quality educational experience for preschoolers, focusing on cognitive,...
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Director of Music and Arts Education
6 days ago
Owings Mills, Maryland, United States JCC Association Full timeThe Jewish Community Center of Greater Baltimore is seeking a highly skilled and experienced musical director to lead our Children's Theatre Production Company (CTPC). As Director of Music and Arts Education, you will be responsible for teaching and upholding the integrity of all vocal and instrumental components within CTPC programming.Key...
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Early Childhood Specialist
3 weeks ago
Owings Mills, Maryland, United States Blastoff Learning Center Full timeBlastoff Learning Center is an innovative early childhood education center seeking an experienced Preschool Program Director to lead our preschool program. As a Preschool Program Director, you will oversee the daily operations of the preschool program, ensuring a safe, engaging, and stimulating environment for children to learn and grow.ResponsibilitiesThe...
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Business Growth Director
1 day ago
Owings Mills, Maryland, United States Leaders of Tomorrow Youth Center, Inc Full timeJob Description:The Leaders of Tomorrow Youth Center, Inc. is seeking a highly motivated and experienced Sales Consultant to join our team. As a key member of our SHOP department, you will be responsible for driving revenue growth for our online apparel store.Key Responsibilities:Define and implement sales goals and strategies to drive revenue growth for the...
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Medical Malpractice Litigation Specialist
2 days ago
Owings Mills, Maryland, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICEWe are seeking a seasoned legal professional to join our team as an Associate Counsel, Claims and Litigation.Owings Mills, MDSinai CorporateLegalFull-time - Day shift - 8:00am-4:30pmProfessional87339$72.65-$116.24 Experience based Posted:TodayJob Summary:The Associate Counsel, Claims and Litigation...
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Medical Operations Director
1 month ago
Owings Mills, Maryland, United States ARS Market Admin Full timeJob OverviewWe are seeking a highly skilled Clinical Operations Manager to join our team at ARS Market Admin.Salary & BenefitsThe estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement...
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Engineering and Project Management Director
6 days ago
Owings Mills, Maryland, United States Michael Page Full timeWe are seeking a seasoned Construction Project Manager to join our team at Michael Page. As a key member of our dynamic team, you will be responsible for leading project planning, coordination, and execution from start to finish.Your primary responsibilities will include managing and mentoring a diverse team of construction professionals, serving as primary...
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Healthcare Operations Manager
4 weeks ago
Owings Mills, Maryland, United States CNTCTR East Mil Full timeJob OverviewCNTCTR East Mil seeks a highly skilled Contact Center Team Manager to lead our dynamic team in delivering exceptional patient care and experience.Key ResponsibilitiesLead cross-functional teams, fostering a collaborative environment that prioritizes quality, value, and access.Ensure contact center performance meets or exceeds goals, driving...
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Radiology Customer Service Manager
3 weeks ago
Owings Mills, Maryland, United States CNTCTR East Mil Full timeAt CNTCTR East Mil, we are dedicated to delivering quality, value, and access in the 21st century. As a Radiology Customer Service Manager, you will play a critical role in our team-focused environment.Job OverviewWe are seeking a passionate and professional individual to oversee all scheduling activity, ensuring exceptional customer service to patients,...
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Lead Musician for Youth Arts Education
5 days ago
Owings Mills, Maryland, United States JCC Association Full timeKey Responsibilities:The Musical Director will be responsible for leading our Children's Theatre Production Company (CTPC) and developing a comprehensive musical education program for children. This is a part-time position that requires a minimum of 2 years prior experience teaching and/or musical directing, preferably with school-aged students.The ideal...
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Tracking Operations Manager
3 days ago
Owings Mills, Maryland, United States RadNet Full timeResponsibilitiesThis is a working role that requires assisting the Manager of Screening Tracking in overall work team assignments, throughput, and work quality. The Tracking Team Leader will also assist in monitoring customer complaints internally and externally, conducting audits of employees to ensure quality tracking, and providing feedback about team...
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Executive Litigation Specialist
4 days ago
Owings Mills, Maryland, United States LifeBridge Health Full timeAbout Us">LifeBridge Health, a leading healthcare provider in Maryland, is dedicated to delivering exceptional patient care. With 13,000 team members and serving over 1 million patients annually, we strive to CARE BRAVELY for the communities we serve.">The Role">We are seeking an Executive Litigation Specialist to join our team. As a key member of our legal...
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Baltimore County Social Worker Position
2 days ago
Owings Mills, Maryland, United States LifeBridge Health Full timeWe are seeking a dedicated and compassionate social worker to join our team at LifeBridge Health. Our mission is to deliver exceptional patient-centered care, and we believe that you have the skills and passion to help us achieve this goal.Job SummaryAs a social worker with our organization, you will be responsible for ensuring that all services are...
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Owings Mills, Maryland, United States LifeBridge Health Full timeJob Summary:We are seeking a skilled Clinical Social Worker to join our team at LifeBridge Health. In this role, you will ensure that all services are delivered in accordance with the Mission Statement and S.P.I.R.I.T. Values of Carroll Hospice and Carroll Hospital Center.About the Role:You will provide professional, comprehensive, family-oriented services...
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Baltimore County Hospice Care Specialist
3 weeks ago
Owings Mills, Maryland, United States LifeBridge Health Full timeJob SummarySocial Worker – Baltimore County/City at LifeBridge Health.A challenging and rewarding role has opened up at LifeBridge Health as a Social Worker – Baltimore County/City. This position is perfect for those who are passionate about providing exceptional patient care and want to make a difference in the lives of our patients and their...
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Travel Therapist Position
2 days ago
Owings Mills, Maryland, United States Ardor Health Solutions Full timeCompany OverviewArdor Health Solutions is a family-owned and operated medical staffing business that has been in operation since 2001. Our mission and vision are centered around providing exceptional care to our clients through the placement of highly skilled clinicians.Salary and BenefitsThis travel physical therapist position offers a competitive pay...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
1 week ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
7 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
5 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
6 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
6 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
4 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
5 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
4 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
3 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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ASSISTANT DIRECTOR CLAIMS AND LITIGATION
3 days ago
Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Owings Mills, United States LifeBridge Health Full timeASSISTANT DIRECTOR CLAIMS AND LITIGATION MEDICAL MALPRACTICE Owings Mills, MD ...
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Clinical Director
4 days ago
Owings Mills, United States Blueballoonaba Full timeThis is a Clinical Director position located in Monmouth County, NJ! 9AM-5:30PM, in Center! We are requesting that you have been a BCBA for at least 3 years. No Billable Hours. Are you a dedicated employee with a huge heart, love children, and have a great work ethic? Are you looking for a career assisting children with autism in reaching their fullest...
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Cyber Security Strategy Director
1 week ago
Owings Mills, United States CareFirst BlueCross BlueShield Full timeResp & Qualifications PURPOSE: The Director, Cybersecurity Strategy is responsible for partnering with the Chief Information Security Officer (CISO) in maintaining a corporate-wide cybersecurity program and organization. Reporting directly to the CISO, the Director, Cybersecurity Strategy will work with all areas of CareFirsts business to mature and...
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Director, Ambulatory Services
5 days ago
Browns Mills, United States Deborah Heart and Lung Center Full timeDirector, Ambulatory Services at Deborah Heart and Lung Center summary: The Director of Ambulatory Services oversees the outpatient operations of Deborah Heart and Lung Center, focusing on care coordination and management of clinical and business services. This role requires collaboration with various stakeholders to ensure high-quality patient...