Bilingual Customer Service Sales Representative
1 month ago
We're seeking a dynamic and results-driven Bilingual Customer Service Sales Representative to join our team at Tuff Shed. As a key member of our sales team, you will be responsible for building and nurturing relationships with customers and partners, driving sales growth, and delivering exceptional customer service.
Key Responsibilities:- Engage with customers and partners through inbound and outbound calls, texts, emails, and online chat to build strong relationships and drive sales growth.
- Meet or exceed sales targets by utilizing our robust CRM system and leveraging your sales skills and experience.
- Provide exceptional customer service by listening to customer needs, resolving issues, and delivering solutions that meet their expectations.
- Proactive, goal-oriented, and competitive individual with a strong ability to drive results and meet sales goals.
- Availability to work a flexible schedule, including evenings, weekends, and some holidays.
- Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales.
- Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment.
- Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred.
- Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed.
- Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public.
- Ability to prioritize and effectively manage time.
- Ability to work successfully within a team environment.
- Ability to speak, read, and write in Spanish and English.
- An opportunity to join a successful company and be part of a dynamic team.
- Competitive pay, a tiered performance-based sales bonus program, and benefits.
- Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program.
- On-Demand Access to your pay (restrictions may apply).
- Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office.
- Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers.
- We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
We're an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, hair style, organ donor status, genetic information or any other status protected by law or regulation.
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