Enrollment Support Specialist

1 week ago


Louisville, Kentucky, United States RemX Full time
About the Role

We are currently looking for an Enrollment Support Specialist to join our team at RemX. As a key member of our customer support team, you will be responsible for assisting clients with enrollment-related queries and ensuring seamless onboarding experiences.

This is an excellent opportunity for individuals who enjoy working in a dynamic environment, building relationships, and delivering exceptional customer service.

Responsibilities:

  • Provide expert-level support for client enrollment processes
  • Assist clients with program eligibility, benefits, and other related inquiries
  • Collaborate with internal stakeholders to ensure efficient issue resolution
  • Develop and maintain knowledge of company policies and procedures

Requirements:

  • High school diploma or equivalent required; degree in a relevant field preferred
  • Minimum 1 year of experience in customer-facing roles or a related field
  • Excellent communication, problem-solving, and analytical skills
  • Able to work in a fast-paced environment

Salary Range: $17 per hour

Location: Louisville, KY - Onsite



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