Enrollment Support Specialist
1 week ago
We are currently looking for an Enrollment Support Specialist to join our team at RemX. As a key member of our customer support team, you will be responsible for assisting clients with enrollment-related queries and ensuring seamless onboarding experiences.
This is an excellent opportunity for individuals who enjoy working in a dynamic environment, building relationships, and delivering exceptional customer service.
Responsibilities:
- Provide expert-level support for client enrollment processes
- Assist clients with program eligibility, benefits, and other related inquiries
- Collaborate with internal stakeholders to ensure efficient issue resolution
- Develop and maintain knowledge of company policies and procedures
Requirements:
- High school diploma or equivalent required; degree in a relevant field preferred
- Minimum 1 year of experience in customer-facing roles or a related field
- Excellent communication, problem-solving, and analytical skills
- Able to work in a fast-paced environment
Salary Range: $17 per hour
Location: Louisville, KY - Onsite
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