Customer Relations Associate
2 weeks ago
Customer Service 1
Job Category: Last Mile Requisition Number: CUSTO03983
Job Details
Description
Key Responsibilities:
- Maintain consistent and precise communication with customers, cartage agents, and other personnel within the organization.
- Provide accurate pricing estimates for shipments.
- Monitor and track the progress of shipments, addressing any issues that arise.
- Coordinate delivery and recovery schedules with various cartage agents, ensuring timely information dissemination to all involved parties.
- Update and manage customer records efficiently.
Qualifications:
- Previous experience in customer service is required.
- Attention to detail is essential.
- Strong computer and communication skills are necessary.
- Ability to handle multiple tasks in a fast-paced environment is crucial.
Equal Opportunity Employer: Protected Veterans/Individuals with Disabilities
The contractor will not discharge or discriminate against employees or applicants based on inquiries about pay or compensation information.
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