Customer Relations Associate

2 weeks ago


Colton, California, United States Pilot Freight Service Full time

Customer Service 1

Job Category: Last Mile Requisition Number: CUSTO03983

Job Details

Description

Key Responsibilities:

  • Maintain consistent and precise communication with customers, cartage agents, and other personnel within the organization.
  • Provide accurate pricing estimates for shipments.
  • Monitor and track the progress of shipments, addressing any issues that arise.
  • Coordinate delivery and recovery schedules with various cartage agents, ensuring timely information dissemination to all involved parties.
  • Update and manage customer records efficiently.

Qualifications:

  • Previous experience in customer service is required.
  • Attention to detail is essential.
  • Strong computer and communication skills are necessary.
  • Ability to handle multiple tasks in a fast-paced environment is crucial.

Equal Opportunity Employer: Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants based on inquiries about pay or compensation information.



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