PC Support Specialist

2 months ago

Lodi, California, United States Lodi Unified Full time
Job Summary

We are seeking a highly skilled and experienced Computer Systems Technician to join our team at Lodi Unified School District. As a key member of our IT department, you will be responsible for installing, maintaining, and troubleshooting computer systems, as well as providing technical assistance to end-users with computer-related software and hardware problems.

Key Responsibilities
  • Install, maintain, and troubleshoot computer systems, programs, and software
  • Perform technical duties in the installation of District-approved computer software and hardware
  • Provide technical assistance to end-users with computer-related software and hardware problems
  • Conduct or assist in in-service education and introductory training on software operations
  • Recommend, modify, and develop various hardware and software systems
  • Conduct diagnostic testing on malfunctioning computers and computer disks to determine hardware or software problems
  • Administer the Internet services for the District
  • Operate assigned computer hardware and software systems, and various printers, hard drives, cables, and connectors, and other tools as assigned
  • Communicate with various management personnel, District staff, and outside organizations to coordinate activities, exchange information, and resolve issues and concerns
  • Maintain current knowledge of technological advances and industry trends
  • Assist with upgrading and installing memory and hard drives
  • Perform related duties as assigned
Requirements
  • Any combination equivalent to: high school diploma or equivalent supplemented by college-level coursework in computer science or related field and increasingly responsible experience in personal computer operations, installation, or repair
  • Valid California driver's license
  • Ability to work independently with little direction
  • Ability to communicate effectively both orally and in writing
  • Ability to establish and maintain cooperative and effective working relationships with others
  • Ability to meet schedules and time lines
  • Ability to work in an indoor environment and drive a vehicle to conduct work
  • Dexterity of hands and fingers to operate a computer keyboard
  • Sitting for extended periods of time
  • Lifting, carrying, pushing, or pulling moderately heavy computer equipment
Desirable Qualifications
  • Knowledge of operation of various personal computer hardware and software systems
  • Knowledge of hardware and software installation procedures
  • Knowledge of appropriate diagnostic procedures and tools
  • Knowledge of interpersonal skills using tact, patience, and courtesy
  • Knowledge of oral and written communication skills
  • Knowledge of data conversion techniques
  • Knowledge of technical aspects of field of specialty
Working Conditions
  • Indoor environment
  • Driving a vehicle to conduct work
Equal Opportunity Employer

We do not discriminate against or tolerate the harassment of employees or job applicants on the basis of their actual or perceived sex, race, color, religion, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, or sexual orientation. Physically or mentally disabled employees or applicants may request reasonable accommodation.

Lodi Unified School District Maintains a Tobacco-Free Workplace.

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