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Operations Manager

2 months ago

Glen Allen, Virginia, United States Charter Senior Living Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Shamin Hotels. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities
  • Supervise and direct the work of hotel staff, including front office, housekeeping, and food and beverage departments.
  • Develop and implement operational strategies to improve efficiency, productivity, and guest satisfaction.
  • Monitor and control hotel expenses, ensuring compliance with budgetary guidelines.
  • Collaborate with department heads to achieve business objectives and resolve operational issues.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • At least 3 years of progressive experience in hotel operations, preferably in a supervisory or management role.
  • Proven track record of success in driving revenue growth, improving guest satisfaction, and reducing costs.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and make sound decisions under pressure.
  • Proficiency in Windows operating systems and basic arithmetic functions.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.