Front Desk Operations Specialist

3 weeks ago


Houston, Texas, United States Marriott Full time

Job Summary: We are seeking a highly skilled Night Auditor to join our team. In this role, you will be responsible for ensuring the accurate processing of financial transactions, maintaining the security and integrity of guest information, and providing exceptional customer service.

Key Responsibilities:

  • Process financial transactions, including guest payments and refunds.
  • Maintain accurate records of guest information, including payment history and account balances.
  • Conduct nightly audits to ensure financial accuracy and security.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Maintain a clean and organized workspace, adhering to company standards.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of experience in a customer-facing role, preferably in hospitality.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Physical stamina to stand for long periods and lift up to 50 pounds.

What We Offer:

  • Competitive starting wages.
  • Health, dental, vision, and other benefits available after 60 days.
  • DailyPay.
  • 401k plan.
  • Paid training.
  • Paid PTO.
  • Referral program.
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants.


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