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Team Management Specialist

2 months ago


Pineville, Louisiana, United States Whataburger Full time

Job Summary

As an Assistant Manager at Whataburger, you will play a key role in leading our restaurant operations and driving team success. You will be responsible for assisting the Operating Partners in daily operations, ensuring excellent customer service, and fostering a positive team environment.

Key Responsibilities

  • Leadership and Team Management
    • Assist Operating Partners in daily operations and decision-making
    • Lead and inspire teams to achieve high performance standards
    • Develop and implement strategies to improve team engagement and retention
  • Customer Service and Experience
    • Ensure exceptional customer service and experience in the restaurant
    • Address customer complaints and concerns in a professional and timely manner
  • Operations and Logistics
    • Assist with food preparation, delivery, and inventory management
    • Ensure the restaurant is clean and well-maintained, meeting Whataburger's brand standards
  • Financial Management
    • Manage team and budget, ensuring fiscal responsibility and efficiency
    • Monitor and analyze sales data to inform business decisions
  • Communication and Collaboration
    • Communicate effectively with management, team members, and customers
    • Collaborate with other departments to achieve business objectives

Requirements

  • Previous experience in a leadership or management role, preferably in the food service industry
  • Ability to train and develop team members, fostering a positive and inclusive work environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

Benefits

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Flexible scheduling and time off benefits
  • Free meals on shift and access to employee discounts
  • Medical benefits and other perks