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Team Management Specialist
2 months ago
Job Summary
As an Assistant Manager at Whataburger, you will play a key role in leading our restaurant operations and driving team success. You will be responsible for assisting the Operating Partners in daily operations, ensuring excellent customer service, and fostering a positive team environment.
Key Responsibilities
- Leadership and Team Management
- Assist Operating Partners in daily operations and decision-making
- Lead and inspire teams to achieve high performance standards
- Develop and implement strategies to improve team engagement and retention
- Customer Service and Experience
- Ensure exceptional customer service and experience in the restaurant
- Address customer complaints and concerns in a professional and timely manner
- Operations and Logistics
- Assist with food preparation, delivery, and inventory management
- Ensure the restaurant is clean and well-maintained, meeting Whataburger's brand standards
- Financial Management
- Manage team and budget, ensuring fiscal responsibility and efficiency
- Monitor and analyze sales data to inform business decisions
- Communication and Collaboration
- Communicate effectively with management, team members, and customers
- Collaborate with other departments to achieve business objectives
Requirements
- Previous experience in a leadership or management role, preferably in the food service industry
- Ability to train and develop team members, fostering a positive and inclusive work environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
Benefits
- Competitive salary and bonus structure
- Opportunities for career growth and professional development
- Flexible scheduling and time off benefits
- Free meals on shift and access to employee discounts
- Medical benefits and other perks