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Front Office Operations Manager

4 weeks ago


Newark, Delaware, United States Concentra Career Choice Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Operations Manager to join our team at Concentra Career Choice. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients.

The successful candidate will be responsible for leading front office duties, ensuring clinical care is executed, and delivering exceptional service to all customers. This includes checking in patients, answering incoming telephone lines, and maintaining a neat and clean facility.

Key Responsibilities:

  • Lead front office duties to ensure clinical care is executed and exceptional service is delivered
  • Check in patients using appropriate patient management systems
  • Answer incoming telephone lines and direct callers accordingly
  • Maintain a neat and clean facility
  • Perform non-routine and complex clerical duties

Requirements:

  • At least one year of clinical operations experience in a medical office or related environment
  • Ability to make decisions and solve problems using logic and critical thinking
  • Demonstrated intermediate knowledge of Microsoft Office and data entry skills
  • Ability to handle sensitive and confidential information in accordance with federal and state laws and company policies

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.