PC Hardware Specialist

4 weeks ago


Pleasanton, California, United States Insight Global Full time
Job Summary

We are seeking a skilled PC Hardware Specialist to join our team at Insight Global. As a key member of our technical support team, you will be responsible for deploying and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, and resolving network communication problems independently.

Key Responsibilities
  • Deploy and maintain PC hardware and software
  • Troubleshoot network usage and computer peripherals
  • Resolve network communication problems independently
  • Work efficiently with minimal supervision and assist other technicians as needed
Requirements
  • High School Diploma or GED
  • Minimum 2 years experience with PC support, including deployment
  • Minimum 2 years experience with PC hardware troubleshooting and repair
  • Well-versed in installing Windows, software, and applications
  • PC Desktop, Laptop, and Tablet expertise
  • Basic Desktop and Networking support knowledge on Windows Operating systems, OS error conditions, IPConfig Command, Active Directory, DHCP, DNS, and Group policy
  • Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
  • Minimum 1-year experience with direct client interaction and proven customer service
  • Must have valid driver's license and reliable transportation to travel from site to site
About Us

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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