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Constituent Liaison Specialist

2 months ago


Albany, New York, United States New York State Full time

Job Summary

We are seeking a highly skilled Constituent Liaison to join our team at New York State. As a key member of our legislative support team, you will be responsible for providing exceptional customer service to constituents, directing calls to staff as needed, and handling various administrative tasks.

Key Responsibilities

  • Answer phone calls in a professional manner and direct calls to staff as appropriate
  • Handle constituent issues and concerns in a timely and effective manner
  • Greet visitors and provide assistance as needed
  • Scan and update contact lists and perform various administrative tasks

Requirements

Legislative experience is preferred, and proficiency in Outlook, Word, Excel, and Google Docs is required. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.