Patient Access Coordinator

4 weeks ago


Holmdel, New Jersey, United States Hackensack Meridian Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Services Department, you will be responsible for ensuring seamless patient access to our medical services.

Key Responsibilities
  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform registration, insurance verification, pre-certification, and financial clearance functions.
  • Ensure accurate and timely processing of patient information and payments.
  • Provide excellent customer service and maintain a positive patient experience.
Requirements
  • High school diploma or equivalent required.
  • Ability to work rotating schedules and shifts.
  • Good written and verbal communication skills.
  • Customer service orientation and basic medical terminology knowledge.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
Preferred Qualifications
  • Bachelor's degree and/or related experience.
  • Minimum of 1+ years of experience in a hospital setting.
  • Patient financial services experience in a professional or hospital setting.
  • Prior registration and insurance verification experience.
  • Excellent analytical, written, and verbal communication skills.
What We Offer

At Hackensack Meridian Health, we offer a competitive benefits package, scheduling flexibility, tuition reimbursement, employee discounts, and more. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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