Patient Access Coordinator
3 weeks ago
About the Role:
We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.
Key Responsibilities:
- Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather and verify patient demographics to validate patient identity.
- Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
- Obtain patient consents and attestations as required.
- Perform job-related functions, including facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point-of-service cash collection, and financial clearance.
- Ensure accurate and timely processing of patient information, including registration, insurance verification, and pre-certification.
- Communicate effectively with patients, families, and healthcare teams to ensure a positive patient experience.
- Collaborate with healthcare teams to resolve issues and ensure seamless patient flow.
- Stay up-to-date with changing regulations, policies, and procedures to ensure compliance and accuracy.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 1+ years of experience in a hospital setting, preferably in patient financial services or registration.
- Excellent analytical, written, and verbal communication skills.
- Ability to work rotating shifts, including weekends and holidays.
- Proficient in Microsoft Office and/or Google Suite platforms.
- Knowledge of insurance specifications, ICD-10, and CPT-4 codes.
Preferred Qualifications:
- Bachelor's degree and/or related experience.
- Patient financial services experience in a professional or hospital setting.
- Prior registration and insurance verification experience.
- Excellent analytical, written, and verbal communication skills.
- Knowledge of EPIC HB, Cadence, and Prelude systems.
Why Join Our Team:
Hackensack Meridian Health is a leading healthcare organization committed to delivering exceptional patient care and improving the health of our communities. As a Patient Access Specialist, you will have the opportunity to work with a talented team of healthcare professionals, contribute to the delivery of high-quality patient care, and grow your career in a dynamic and supportive environment.
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