Assistant General Manager for Truck Service Operations

2 weeks ago


West Columbia, South Carolina, United States Travel Centers Of America Full time

Join Our Team at TravelCenters of America

For over five decades, millions of professional truck drivers and motorists have relied on our travel centers for essential services, including fuel, food, and truck maintenance.

About Us
At TravelCenters of America, we are committed to expanding our network of travel centers while embracing innovative technologies and sustainability initiatives. Our corporate headquarters is located in Westlake, Ohio, and we have a dedicated team across the nation.

Position Overview
The Truck Service Assistant General Manager plays a crucial role in supporting the General Manager in overseeing the marketing and operational aspects of the Truck Service department. This position is vital in guiding our skilled technicians in diagnosing and repairing heavy-duty trucks and trailers with professionalism and care.

Key Responsibilities
In this role, you will:

  • Lead and motivate your team to achieve and surpass company performance benchmarks.
  • Create a supportive environment that encourages feedback from both team members and customers.
  • Recruit, train, and retain high-caliber staff, fostering a culture of respect and recognition.
  • Assist technicians in troubleshooting and repairing heavy-duty vehicles.
  • Conduct inspections to ensure the availability of all products and services.
  • Manage financial objectives effectively, focusing on revenue and profit.
  • Adhere to safety protocols and operational standards.

Qualifications
We are looking for candidates who:

  • Exhibit leadership qualities and set a positive example for team members.
  • Are eager to advance their careers within the Truck Service division.
  • Hold a High School Diploma (or GED); an Associate's or Bachelor's degree is preferred.
  • Have supervisory experience in relevant fields such as convenience stores or truck service.
  • Possess a solid understanding of the Truck Service industry.
  • Demonstrate excellent communication skills.
  • Are flexible with work hours, including nights and weekends.
  • Hold a valid driver's license.

What We Offer
At TravelCenters of America, we provide:

  • Competitive wages and annual bonus opportunities.
  • Comprehensive medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Paid vacation and holidays.
  • Tuition reimbursement programs.
  • On-site meal discounts and various discounts on technology, travel, food, and fuel.
  • Opportunities for growth and advancement through company-sponsored training.
  • Relocation assistance (not mandatory).

Commitment to Diversity
TravelCenters of America is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Physical Demands and Work Environment
This role may require the employee to engage in various physical activities, including standing, walking, and lifting up to 50 lbs. The work environment may expose employees to outdoor elements and varying noise levels.

Disclaimer
This job description is not exhaustive and may be subject to change. Employees may be asked to perform additional duties as needed.



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