Automotive Service Consultant
2 weeks ago
Shealy Truck Centers is seeking a dedicated individual to join our team as a Service Advisor. We are a comprehensive truck dealership representing leading brands in the industry, including Mack, Volvo, Isuzu, Western Star, Cummins, and Detroit, as well as Clark & Clement Trailers. Our company has been family-owned and operated since 1932, and we pride ourselves on providing exceptional service.
Benefits of Joining Our Team:
- Paid time off including vacation, sick leave, and holidays
- 401k plan with employer matching
- Comprehensive medical insurance
- Dental and vision coverage
- Life insurance options
- Uniform provision
- Paid training opportunities
- Company-sponsored events throughout the year
- Competitive hourly wage with potential monthly bonuses
Key Responsibilities:
- Assisting customers with their repair needs
- Welcoming customers as they arrive at the service area
- Maintaining communication with customers during the repair process
- Ensuring customers are informed from the beginning to the end of the repair
- Preparing necessary documentation for customers
- Managing multiple computer systems concurrently
- Striving for high levels of customer satisfaction
Qualifications:
- Possession of a valid driver's license
- High School diploma or GED equivalent
- Strong interpersonal skills and a friendly demeanor
- Able to thrive in a fast-paced environment
- Excellent organizational abilities
- Detail-oriented with a flexible approach
- Dependable, ethical, honest, accountable, trustworthy, and a team player with a positive attitude
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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