Chatbot Staff Engineer

3 weeks ago


Hartford, Connecticut, United States CVS Health Full time
Job Summary:

The CVS Health Digital Data Analytics Technology (DDAT) organization is seeking a skilled Chatbot Staff Engineer to help develop and implement a Conversational AI platform for healthcare benefits delivery. This role will be responsible for aligning features and user stories with the solution design, ensuring a holistic understanding of the application and serving as an expert on the end-to-end implementation.

Key Responsibilities:
  • Participate in feature refinement sessions with stakeholders to ensure clear articulation of needs, identify gaps, and propose adjustments as needed.
  • Recommend technical solutions based on business requirements and prioritization.
  • Create and propose solutions for new features, considering scale and costs.
  • Identify data needs for use cases and partner with Integration Architects to map enterprise services to the user interface.
  • Implement and code solutions.
  • Address issues, risks, and dependencies in solution recommendations.
Requirements:
  • Understanding of architecture patterns for scalable solutions in data management, BI, and analytics.
  • Deep understanding of data lifecycle management, including operational databases, warehouses, integration, governance, pipelining, analytics enablement, and reporting.
  • Ability to break down Agile Stories into discreet tasks with estimates for planning.
  • Experience as a Full Stack Developer with Java, focusing on Spring and creating RESTful web services.
  • 7+ years of debugging and optimization skills.
  • 7+ years of experience with NodeJS and JavaScript.
  • 2+ years of Chatbot experience with IBM Watson Assistant or similar conversational AI tools.
  • 5+ years of experience developing and delivering microservices on OpenShift container platform.
  • 5+ years of experience with cloud development and deployment principles using AWS, Azure, or Google Cloud.
Preferred Qualifications:
  • Experience with IBM Voice gateway and/or IBM Discovery/Watson.
  • Understanding of data and analytics tools, including Tableau, Alation, DataRobot, and Trifacta.
  • Experience with.NET and C# development software.
What We Offer:

CVS Health provides a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, and employee stock purchase plan. We also offer a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs. Eligible employees enjoy Paid Time Off (PTO) and paid holidays throughout the calendar year.



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