Case Manager

3 days ago


Rolling Meadows, Illinois, United States Dohman Law Full time

Job Opportunity at Dohman Law

We are a leading DUI and criminal defense firm dedicated to providing personalized legal services. Our team is seeking a highly motivated and detail-oriented Intake Coordinator to join our dynamic and innovative work environment.

The successful candidate will play a crucial role in assessing potential clients' needs, gathering essential information, and guiding them through the initial steps of the process. The ideal candidate will possess exceptional communication skills, both written and verbal, as well as strong organizational skills and attention to detail.

This is an excellent opportunity for someone who is passionate about helping people through challenging periods of their lives. If you thrive in a fast-paced work environment and have a keen interest in the legal field, we encourage you to apply.

About the Role:

  • Conduct initial consultations with prospective clients via phone, email, or video conferencing.
  • Gather relevant information about clients' history, goals, and challenges.
  • Assess potential clients' eligibility for various services offered by the firm.
  • Educate clients about the firm's services and processes.
  • Maintain accurate and detailed records of client interactions and case information.

Requirements:

  • College degree or equivalent work experience.
  • Previous experience in customer service, sales, or intake coordination preferred.
  • Strong communication skills, both written and verbal.
  • Fluent in English (Spanish would be a plus).
  • Excellent organizational skills and attention to detail.

Benefits:

  • A competitive base salary $40,000-45,000.
  • A bonus structure.
  • A collaborative and inclusive work environment with opportunities for growth and advancement.


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