Customer Experience Representative

3 days ago


Los Gatos, California, United States Drybar Shops Full time
Company Overview:
Drybar Shops is a leading provider of blowout services, dedicated to delivering exceptional customer experiences. Our team is passionate about what we do, and we strive to create a welcoming atmosphere for every client.

Salary: Our competitive compensation plan offers an estimated $20-$30 per hour, depending on performance and commissions on memberships sold. You will also receive free monthly blowout services, discounts on all retail products, and access to health, dental, and 401K benefits.

Job Description: As a Customer Experience Representative, you will be responsible for delivering exceptional customer service while maintaining a fast-paced environment. You will work closely with clients to understand their needs and deliver personalized blowout experiences. Your exceptional communication skills and ability to multitask will make you an asset to our team.

Required Skills and Qualifications:
  • 1+ years of experience in a fast-paced, customer-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems - Booker strongly preferred
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem-solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service
  • Ability to multitask with ease


Benefits: In addition to competitive pay and comprehensive benefits, you will enjoy working in a dynamic and supportive environment. Our team is passionate about delivering exceptional customer experiences, and we believe in investing in our employees' growth and development.

Legal Disclaimer: Drybar Shops follows all applicable federal, state, and local laws regarding background checks.

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