Front Office Team Member

6 days ago


Marquand, Missouri, United States Workoo Technologies Full time
Job Title:

Front Office Team Member

">About the Company:

Artistic Dental is a family-owned and operated medical device manufacturer located in Bolingbrook, IL. With approximately 70 employees, 70% of whom are full-time, we strive to provide a positive and professional work environment.

Job Description:

We are seeking a Front Office team member to join our team as a Front Office & Data Entry Operator (Remote). As a key member of our team, you will be responsible for handling customer inquiries, providing product and service information, connecting clients with technical support staff, and documenting customer records.

  • Handle customer inquiries and delivery questions.
  • Provide information about products and services.
  • Connect clients with appropriate Technical Support Staff.
  • Document and update customer records based on interactions.
  • Develop and maintain a knowledge base of evolving products and services.
Responsibilities:
  • Enter new cases into the scheduling system for production.
  • Assist customers by answering phones and responding to emails.
Qualifications:
  • Bachelor's degree in Business Administration or related field.
  • Pleasant phone demeanor.
  • Ability to build rapport with clients.
  • Excellent written and verbal communication skills.
  • Basic computer and typing skills.
Salary:

$45,000 - $55,000 per year, depending on experience.

Benefits:

We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.



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