Front Office Team Member
6 days ago
Front Office Team Member
">About the Company:Artistic Dental is a family-owned and operated medical device manufacturer located in Bolingbrook, IL. With approximately 70 employees, 70% of whom are full-time, we strive to provide a positive and professional work environment.
Job Description:We are seeking a Front Office team member to join our team as a Front Office & Data Entry Operator (Remote). As a key member of our team, you will be responsible for handling customer inquiries, providing product and service information, connecting clients with technical support staff, and documenting customer records.
- Handle customer inquiries and delivery questions.
- Provide information about products and services.
- Connect clients with appropriate Technical Support Staff.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of evolving products and services.
- Enter new cases into the scheduling system for production.
- Assist customers by answering phones and responding to emails.
- Bachelor's degree in Business Administration or related field.
- Pleasant phone demeanor.
- Ability to build rapport with clients.
- Excellent written and verbal communication skills.
- Basic computer and typing skills.
$45,000 - $55,000 per year, depending on experience.
Benefits:We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
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