Seasonal Customer Service Team Member
1 day ago
We are seeking a highly motivated and customer-focused Seasonal Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.
Key Responsibilities- Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
- Product Knowledge: Develop and maintain a strong understanding of our products and services, including custom framing, art supplies, and other creative materials.
- Store Recovery: Participate in daily store recovery efforts, including restocking shelves, maintaining visual merchandising, and ensuring a clean and organized store environment.
- Team Collaboration: Work collaboratively with other team members to achieve sales goals, support events, and maintain a positive store atmosphere.
- Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, responding to changing priorities and customer needs.
- Age Requirement: Must be at least 16 years old.
- Physical Demands: Ability to stand for long periods, move throughout the store, and lift heavy boxes and merchandise.
- Work Environment: Work in a fast-paced retail environment, with regular exposure to customers, team members, and store equipment.
- Retail Experience: Previous retail experience, particularly in customer service or sales roles.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Competitive Pay: Competitive hourly rate and opportunities for advancement.
- Team Environment: Collaborative and supportive team environment, with opportunities for professional growth and development.
- Benefits: Access to employee discounts, training programs, and other benefits.
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