Computer Systems Technician

1 week ago


Plainfield, New Jersey, United States Brooksource Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Brooksource. As an IT Support Professional, you will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and networks are running smoothly and efficiently.

Key Responsibilities
  • Incident Resolution
    • Respond to and resolve technical issues in a timely and professional manner.
    • Investigate and troubleshoot complex technical problems.
    • Collaborate with internal teams to resolve issues and implement solutions.
  • System Support
    • Monitor system activity and identify potential issues before they become major problems.
    • Develop and maintain knowledge of our systems and technologies.
    • Provide technical support and training to internal teams and clients.
  • Device Support
    • Support a wide range of devices, including Windows PCs, laptops, printers, and mobile devices.
    • Install, configure, and troubleshoot hardware and software.
    • Perform routine maintenance and upgrades to ensure optimal system performance.
Requirements
  • Excellent problem-solving skills and attention to detail.
  • Strong technical knowledge of computer systems, networks, and software.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
About Brooksource

Brooksource is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented Technical Support Specialist to join our team.



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