Customer Service Ambassador

5 days ago


Lincoln, Nebraska, United States Kenl-Inn Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Kenl-Inn. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.

Key Responsibilities

The successful candidate will be responsible for coordinating front office activities, answering phone calls, taking reservations, assisting customers, and documenting requests and information into our computer system. They will also resolve complaints and issues as needed, using their friendly demeanor and positive attitude to build strong relationships with our guests.

Salary and Benefits

We offer a competitive salary of $15-$17 per hour, plus a range of benefits including health insurance, life insurance, 401K, vision and dental insurance, paid time off, tips, and discounted services.

Requirements
  • High school diploma or equivalent required; one year certificate from college or technical school, or one-year related experience and/or training, or equivalent combination of education or experience preferred;
  • Must be at least 19 years old and able to work inside the United States;
  • Ability to communicate effectively and professionally both orally and in writing;
  • Knowledge of basic mathematical concepts and ability to read charts, graphs, etc.;
  • Strong interpersonal skills;
  • Ability to work well under time constraints;
  • Ability to maintain confidentiality of customer and company information;
  • Knowledge of Kenl-Inn Code of Ethics, Pet Care Code of Ethics, Kenl-Inn policy, law, and ability to implement principles and regulations within job duties and interactions;
About Kenl-Inn

Kenl-Inn is a [insert type of business] that offers a range of services to its guests. We pride ourselves on delivering exceptional customer experiences and creating a welcoming atmosphere for all visitors.



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