Customer Service Ambassador
4 days ago
Job Overview
As a Customer Service Ambassador at Planet Fitness, Inc., you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention.
About the Job
This is a part-time position working Tuesdays through Fridays from 2 pm to 10 pm. You will be responsible for providing top-notch customer service to our members, ensuring they feel valued and supported throughout their fitness journey.
Key Responsibilities
* Deliver personalized service to each member, addressing their needs and concerns* Foster a welcoming atmosphere in the club, making every member feel at home* Collaborate with colleagues to achieve sales and membership targets* Stay up-to-date on club promotions and services, sharing knowledge with members* Handle member inquiries and resolve issues promptly and professionally
Requirements
* High school diploma or equivalent required* Exceptional communication and interpersonal skills* Ability to work a flexible schedule, including evenings and weekends* Previous customer-facing experience a plus* Basic math skills and accuracy when handling cash and operating a point-of-sale system
What We Offer
* Attractive hourly rate ($17-$22 per hour)* Opportunities for career advancement and professional growth* A dynamic and supportive work environment* Discounts on club services and merchandise
Bonus Information
The estimated annual salary for this role is between $35,000 and $50,000, based on location and experience.
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