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Customer Service Ambassador

2 months ago

Beavercreek, Ohio, United States V Management Group inc Full time
Customer Event Representative

At V Management Group inc, we are seeking a highly skilled Customer Event Representative to join our team. This role involves engaging with potential customers, addressing inquiries, and ensuring high customer satisfaction.

Key Responsibilities:
  • Engage with customers, answer queries on products, services, and billing.
  • Verify and update customer account details.
  • Collaborate with the customer service and sales teams to meet targets.
  • Maintain a positive and welcoming attitude in challenging situations.
  • Continuously improve customer experience and contribute to company morale.
  • Stay informed on product knowledge, promotions, and customer acquisition strategies.
Qualifications:
  • High School diploma or GED equivalent.
  • Strong time management and task completion skills.
  • Quick learner, open to feedback.
  • Positive team player, capable of independent work.
  • Calm and composed under pressure.
  • Respectful and professional in all interactions.
  • Ability to build strong relationships with senior staff.
  • Adherence to company policies and procedures.