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Stakeholder Relations Specialist

4 weeks ago

Linthicum Heights, Maryland, United States The Arc Central Chesapeake Region Full time
About the Role

We are seeking a highly skilled Stakeholder Relations Specialist to join our team at The Arc Central Chesapeake Region. As a key member of our Self-Directed Services team, you will be responsible for providing exceptional customer service and support to our stakeholders.

Key Responsibilities
  • Provide timely and professional responses to stakeholder inquiries via phone, email, and ticketing system
  • Collaborate with the Self-Directed Services team to resolve stakeholder concerns and issues
  • Develop and maintain strong relationships with stakeholders through active listening and diplomacy
  • Assist with general administrative tasks and provide technical guidance to the Outreach team
Requirements

To be successful in this role, you will need:

  • 1 year of experience interacting with customers in a service-focused environment
  • High School Diploma or GED; a Bachelor's degree in a related field is preferred
What We Offer

We offer a competitive benefits package, paid professional development opportunities, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of people with intellectual and developmental disabilities, we encourage you to apply.

Please visit our careers page at www.thearcccr.org/careers to learn more and submit your application.