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Client Representative
1 month ago
At Subsplash, we're looking for a skilled Customer Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for welcoming new clients, curating their onboarding experience, and ensuring they get the most out of our services. Your goal will be to deliver exceptional customer experiences, drive client retention, and foster long-term relationships.
Key Responsibilities:
- Welcome new clients and create personalized onboarding experiences to optimize client retention and adoption of our services.
- Teach clients how to use Subsplash tools and services, and provide creative direction and solutions to problems via tickets and phone calls.
- Review client apps for quality assurance and ensure they are meeting their goals.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A 401(k) matching program to help you plan for your future.
- A generous PTO policy to ensure you have time to relax and recharge.
About Subsplash:
Subsplash is a leading provider of digital solutions for churches and ministries. We're passionate about helping our clients achieve their goals and make a meaningful impact in their communities. If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you.
