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Sales Representative

2 months ago

Holland MI United States Infotree Global Solutions Full time

Job Title Sales Representative - Aftermarket Inside Sales

Location Holland, MI

JOB DESCRIPTION

Responsibilities of the Position

*Understand the needs and expectations of the customers and provide relevant solutions.

*Follow documented procedures from initial customer inquiry to sales order close.

*Handling cancellations or changes in sales order and communicating the changes with the related departments.

*Offer different alternatives to customers in their preferred choice of product.

*Responsible for closing sales deals and achieving customer satisfaction.

*Demonstrate a commitment to upholding the highest standards of on-time delivery of quality products.

*Install a reputation and passion for the best in industry customer service.

*Represent CLIENT Automation in customer meetings.

*Proficient in Microsoft office suite of programs and quickly learns similar programs.

*Customer focused mindset to provide best possible solutions to their needs.

*Work alongside other parts team individuals to provide customer solutions.

*Collect relevant customer information and update database.

Must Have

*Microsoft Excel

Nice To Have

*Customer Communications

Required Experience

*1 - 2 years of experience in sales/customer support role but that ideally has knowledge of parts such as hydraulics/servo motors etc.

*Very high attention to detail/thorough.

*Demonstrated knowledge of sales and marketing techniques and financial principles.

*Talent for developing relationships.

*Ability to work in a team-oriented environment.

Education

High School/GED – Required

Bachelor’s degree, related experience of equivalent of – Marketing, Engineering, Business Administration - Preferred