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Housekeeper - Worldmark South Shore Resort

2 months ago


Zephyr CoveRound Hill Village, United States Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

We are a leading provider of vacation ownership and hospitality services, dedicated to putting the world on vacation. Our mission is to deliver exceptional guest experiences through our network of over 270 vacation club resort locations across the globe.

About the Role

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Worldmark South Shore Resort. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, maintaining high standards of housekeeping detail, and providing exceptional customer service to our guests.

Key Responsibilities
  • Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, to ensure a high level of cleanliness and quality.
  • Adhere to housekeeping detail standards and maintain a high level of attention to detail.
  • Respond to guest inquiries and concerns in a professional and courteous manner, ensuring total guest satisfaction.
  • Handle guest issues and concerns in a timely and effective manner, with a focus on resolving issues to the guest's satisfaction.
  • Work collaboratively with other departments to ensure seamless delivery of guest services.
Requirements
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and other stakeholders.
  • Ability to lift 50 pounds and perform physical tasks associated with housekeeping duties.
  • Professional appearance and positive attitude, with a focus on delivering exceptional customer service.
What We Offer

We offer a comprehensive range of benefits to our associates, including medical, dental, and vision coverage, flexible spending accounts, life and accident coverage, disability, and paid time off. We also offer a 401(k) plan with employer match, wellness program, and employee assistance program.

Join Our Team

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.