Parking Operations Manager

2 weeks ago


Los Angeles, California, United States ABM Full time
{"h1": "Parking Operations Manager Job Description", "p": "At ABM, we are seeking a highly skilled and experienced Parking Operations Manager to join our team. As a key member of our parking operations team, you will be responsible for ensuring the smooth operation of our parking facilities, including managing staff, monitoring revenue activities, and maintaining accurate records.

Responsibilities:

* Prepare weekly schedules for CSRs and Facility Coordinators
* Monitor all parking operation and revenue activities on the event log
* Manage the master change fund to meet the change bank needs unique to the volume of each operating cashier shift
* Daily drop of all cashier deposits and transfer to Auditing Clerk
* Filling out fund and drop accountability forms and other reports daily
* Entering Cashiers' TOD amounts into the Parking RDMS
* Transfer of all cashier tickets and related paperwork to audit department daily
* Handling of guest problems at the exit, including fee adjustments per policy
* Maintenance of accurate space count throughout the shift
* Monitoring of CSRs and Facility Coordinators for uniform compliance
* Management of the shift according to the policy and procedures outlined in the parking operations manual
* Collecting and updating of License Plate Inventory and recording gate readings nightly
* Logging and dispatching all police tow requests
* Collecting fees and recording all impound releases
* Overseeing the towing and impoundment operation, including research, notification of owners, titling, and sale of abandoned vehicles
* Monitor the PARCS equipment for error messages and malfunctions
* Answer calls from CSRs regarding equipment issues
* Search LPI for vehicles as required
* Send all trouble tickets regarding any PARCS equipment to HUB in a timely manner
* Track the opening and closing of all garages
* Answer intercom calls from guests and employees
* Manually control gates, as necessary

Requirements:

* One to three years of management or supervisory experience
* Proven knowledge of parking and transportation operations
* Good communication skills both written and verbal
* Proven knowledge of MS Office including word, excel, outlook and powerpoint

Benefits:

* Team Member Benefits
* Health Benefits
* Dental
* Vision
* Health Care
* Flexible Spending Account
* Health Savings Account
* Employee Assistance Program
* Welfare Benefits
* Life & AD&D Insurance
* Short-Term Disability
* Long-Term Disability
* Supplemental Benefits
* Voluntary Life & AD&D
* Voluntary Short-Term Disability
* Accidental Injury
* Hospital Indemnity
* Critical Illness
* Identity Theft Protection
* Legal Services
* Pet Insurance
* Retirement Benefits
* 401(k) Employee Savings Plan
* Fringe Benefits
* Employee Stock Purchase Plan
* Pre-Tax Commuter & Parking
* Discounted Gym Memberships
* Marketplace Discount Mall
* Upwise Financial Wellness
* Business Travel Insurance
* Paid Holidays
* Vacation
* Sick & Bereavement

If you are a motivated and organized individual with a passion for parking operations, we encourage you to apply for this exciting opportunity.

Please note that this job description is subject to change based on the needs of the company.

We are an equal opportunity employer and welcome applications from diverse candidates.

Thank you for considering this opportunity to join our team.

Sincerely,

[Your Name]"}

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