Account Representative

1 week ago


Richmond, Virginia, United States Total Quality Logistics Full time

About the Opportunity:

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue. You will have the opportunity to learn and grow with our company through an accelerated training program, and once trained, you will become a dedicated Account Representative focused on identifying and growing new and existing business by presenting our customers with our newest transportation services 24/7/365.

What We Offer:

  • $40,000 base salary with uncapped commission opportunity
  • Paid relocation to our headquarters in Cincinnati, OH (if interested)
  • Comprehensive health, dental, and vision coverage, including a plan that takes $0 out of your paycheck, plus 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our sales managers promoted from within
  • We are a winning team - Voted a Fortune 100 Best Companies To Work For (2023) and Forbes Americas Best Employers (2022)

Key Responsibilities:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for our new transportation service

Requirements:

  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

Location: 300 Arboretum Place, Suite 600, Richmond, VA 23236



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