IT Help Desk Representative

3 weeks ago


Tacoma, Washington, United States Alakai Services and Poe'hana Group, Inc. Full time

Job Summary:

Alakai Services and Poe'hana Group, Inc. is seeking an IT Help Desk Representative to join our team. This role involves providing technical support to our staff, resolving technical issues, and maintaining computer systems and equipment.

Key Responsibilities:

  • Respond to help desk tickets and resolve technical issues in a timely manner.
  • Maintain computer systems, printers, and other equipment to ensure optimal performance.
  • Provide training and guidance to staff on using computer systems and software.

Requirements and Qualifications:

  • Experience in providing technical support in an IT environment.
  • Knowledge of network administration, hardware, and software troubleshooting.
  • Ability to work independently and as part of a team.

Compensation and Benefits:

The estimated salary for this position is $65,000 per year, based on industry standards and comparable positions in the area. Our company offers a range of benefits, including health insurance, retirement plan, and paid time off.


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