Customer Service Representative

4 weeks ago


Tomball, Texas, United States ABI Document Support Services, Inc. Full time

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ABI Document Support Services, Inc. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Respond to client inquiries regarding order status via email or phone
  • Review and process cancellations and case settled orders
  • Monitor and handle special circumstance orders
  • Provide technical support and resolution to clients
  • Compose and prepare confidential correspondence and documents

Requirements

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
  • Strong analytical and organizational skills

About ABI Document Support Services, Inc.

ABI Document Support Services, Inc. is a leading provider of records retrieval, subpoena services, and document management solutions for the legal and insurance industries. We are committed to providing exceptional customer service and support to our clients.



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