Customer Experience Representative

2 weeks ago


Tomball, Texas, United States Main Event Entertainment Full time

Main Event Entertainment is seeking a skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you will play a vital role in ensuring our guests have an exceptional experience at Main Event. Your responsibilities will include:

  • Providing exceptional customer service to our guests, responding to their needs and resolving any issues that may arise.
  • Assisting guests in tailoring their experience, advising on activities, and directing them to their desired activities.
  • Maintaining a safe and clean environment for our guests, adhering to high standards of safety and sanitation.
  • Managing guest expectations by providing clear communication on wait times for games, food, and other activities.

Benefits of working at Main Event Entertainment include:

  • 50% off food, beverages, activities, and unlimited game play
  • Tuition Reimbursement Program
  • We help others grow (Our Family Fund helps our Team Members financially in their time of need)
  • $12 per hour

Main Event Entertainment is a dynamic and fast-paced environment that requires flexibility and a commitment to excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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