Coin Sales and Customer Support Associate

3 weeks ago


Scottsdale, Arizona, United States Cable Shopping Network Full time
About Our Company
The Cable Shopping Network specializes in marketing rare and collectible coins from mints around the world. Our 20-year history has earned us an A+ rating from the Better Business Bureau, and we continue to grow and thrive thanks to the support of our loyal customers.

Our Approach
We take a relationship-based approach to customer service, providing our clients with personalized support and attention. Our friendly and professional team members are dedicated to delivering exceptional experiences and building long-lasting relationships with our customers.

Your Role
As a member of our team, you will play a critical role in delivering outstanding customer service and supporting our continued growth and success. You will be responsible for answering inbound calls, making outbound calls to update customer account information, researching customer accounts to identify potential issues, and maintaining detailed account notes. You will also have the opportunity to work directly with internal and external customers to develop and maintain lasting business relationships, place orders for new and existing customers, and complete special assignments as directed by management.

What We Offer
We offer a competitive salary of $50,000 per year, plus the opportunity to participate in a monthly team bonus program. In addition, we provide a comprehensive benefits package, paid time off for major holidays, and a casual but professional work environment. We are committed to providing ongoing training and development opportunities to enhance your skills and knowledge.

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